Question 1

Why does my piano go out of tune?

Accepted Answer

Most pianos need tuning at least once every 6 to 12 months, even with light use. But there are several factors that can cause a piano to go out of tune more quickly or require more frequent servicing:
1. Temperature changes or rapid fluctuations from heating and cooling systems
2. Lack of regular maintenance or overdue tuning cycles
3. Structural issues like loose tuning pins, cracked bridges, or a split soundboard
4. Low-quality instruments or pianos in poor overall condition
5. Heavy or intense playing, especially in schools or performance settings
6. Recent movement or transport, which can unsettle the internal structure
It’s also worth noting that some environments, such as recording studios or performance venues, demand higher tuning precision. And of course, if you have an especially keen ear, more frequent tuning may be preferred.

Question 2

Can I tune my piano myself?

Accepted Answer

Technically, yes, but it's not a great idea. Piano tuning takes precise tools, years of training, and a deep understanding of string tension and pitch stability. DIY tuning can make things worse or even cause damage.
With decades of experience, I can get your piano sounding its best quickly and safely. Leave the hard part to me. You’ll hear the difference!

Question 3

How do I know if my piano needs tuning?

Accepted Answer

If your piano sounds a little sour, chords don’t feel right, or octaves seem off, it’s probably due for a tune. Even if the piano isn’t played much, Brisbane’s changing weather can throw the pitch out over time.
As a general rule, if it’s been more than 6 to 12 months since the last tuning, it’s time to book a service.

Question 4

Do you tune pianos for concerts or recordings?

Accepted Answer

Yes. Whether it’s for a professional recording, live concert, or private event, I can fine-tune your piano to a higher standard of accuracy and performance.
Just let me know the context when booking, and I’ll make sure it sounds exactly how it needs to.

Question 5

Do you tune really old pianos?

Accepted Answer

YES. Many piano tuners refuse to service older pianos (60yrs+) because of the effort required to achieve reasonable tuning stability and a quality end result.
My personal philosophy is that regardless of a piano’s age or condition, it deserves the opportunity to be playing as well as it can, rather than being discarded as "not good enough".
My 30 years of expertise means I'm happy to service the pianos that other tuners fear.

Question 6

My piano hasn't been tuned in a long time. Will it cost extra?

Accepted Answer

NO. The cost of a standard piano tuning service is the same, regardless of the piano’s age, condition, or how long it has been since it was last tuned.
If the piano needs extra work to bring it up to standard, or if it shows signs of wear that could benefit from restoration, I’m happy to offer advice or a detailed quote during the appointment. There’s no pressure either way.

Question 7

Do you fix slow or sticky piano keys?

Accepted Answer

Yes. If your piano has notes that feel slow, sluggish, or stuck, these issues can often be fixed during a standard tuning service at little or no extra cost.
While sticky keys can sometimes point to deeper mechanical problems, in most cases they're caused by seasonal moisture affecting the wood. These issues are usually minor and can be corrected with simple adjustments.

Question 8

How do I get a quote for restoration or repairs?

Accepted Answer

The only way to provide an accurate quote for repairs or restoration is by scheduling a piano inspection.
During this appointment, I’ll thoroughly examine the instrument and assess its overall condition, potential for restoration, and any underlying issues.
If restoration or repair is worthwhile, the cost of the inspection will be credited toward the final quote.
 If restoration isn’t a good option, you’re welcome to either proceed with a standard tuning or simply leave it at the inspection. In that case, the standard inspection fee applies.

Question 9

Is it possible for a piano to be "untunable"?

Accepted Answer

Yes, in rare cases a piano may be considered “untunable”, meaning it can no longer hold a stable tuning for any reasonable length of time.
This is usually due to structural issues such as:
 • Loose tuning pins
 • Cracks in the pin block or bridges
 • Damage to the frame or soundboard
Another reason a piano might be written off is if the cost of repairs far exceeds the instrument’s value. For example, if it would cost $1,500 just to make it playable again, but the piano would still only be worth $100, it’s often not a practical investment.
I don’t make these calls lightly. If your piano falls into this category, I simply charge my standard call-out fee to cover time and travel.

Question 10

How much does it cost to tune a piano in Brisbane?

Accepted Answer

In Brisbane, piano tuning typically costs between $330 and $390. My standard fee is fixed, regardless of your piano’s age or condition.
You can get an instant online quote or book directly at

Question 11

How long does it take to tune a piano?

Accepted Answer

A standard piano tuning takes up to an hour. With 30 years of experience and a highly efficient method, I’m able to deliver great results even on more challenging pianos.

Question 12

What’s the average cost of piano restorations or repairs?

Accepted Answer

Piano restorations can range from minor mechanical fixes to full rebuilds. Basic repairs are often included in the cost of a standard tuning, but for more extensive work, here’s a general pricing guide:

https://static.wixstatic.com/media/9cd997_ac0e76561a344005b5f4f06f2caeacfd~mv2.png

Please note, restoration quotes require a detailed inspection and consultation first

Question 13

How do I receive a piano restoration quote?

Accepted Answer

The only way to receive an accurate piano restoration quote is to schedule an on-site inspection.
During the appointment, I’ll thoroughly assess the instrument and evaluate whether restoration is a worthwhile option. If restoration is recommended, the cost of the inspection will be included in the final quote.
If restoration is not advisable, you’re welcome to either proceed with a standard tuning or simply leave it at the inspection. In that case, the standard inspection fee applies.

Question 14

What causes sticky notes on a piano?

Accepted Answer

Sticky notes can sometimes be a sign of a deeper mechanical issue, but in most cases, they’re caused by friction in the moving parts of the keyboard or action.
If your piano has keys that feel stuck or sluggish, they can often be repaired during a standard tuning appointment at little or no extra cost. I’ll always let you know if the problem is more serious and what the options are.

Question 15

What do I need to consider before restoring my piano?

Accepted Answer

Restoring a piano can be a significant investment. Here are four key factors I recommend considering before deciding to go ahead with restoration:
1. Is the piano structurally sound?
 A successful restoration depends on the structural integrity of the piano. There are several core components that are either extremely difficult or impossible to repair effectively.
 Before restoration, I always inspect these key areas:
 • Frame
 • Soundboard
 • Pinblock
 • Bridges
 • Back posts (structural beams)
If any of these are compromised, it may not be viable to proceed.
2. Does the piano have sentimental value?
 Sometimes, the emotional or personal connection to an instrument outweighs its market value. If the piano holds sentimental meaning, the cost of restoration may feel justified, even if the piano wouldn’t typically warrant the investment.
3. What is the cost of restoration compared to the piano’s market value?
 It’s important to weigh up whether the financial investment makes sense. Here’s a simple rule of thumb:
The estimated market value after restoration should be equal to or greater than
 the piano’s current market value plus the cost of restoration.
If not, it may be more practical to invest in a fully restored piano or consider an upgrade.
4. Is the restored piano suitable for its intended use?
 A beautifully restored piano may sound and look fantastic, but it still needs to suit the person who will be playing it. Some pianos are built for occasional home use, while others can handle professional-level performance or teaching workloads. I can help assess whether your piano fits its intended purpose after restoration.

Question 16

Do you buy and sell piano's?

Accepted Answer

No. I’ve chosen to remain fully independent from the sales market so I can offer unbiased advice to clients who are looking to purchase, sell, or evaluate a piano.
That said, I’m always happy to recommend reputable retailers if you’re looking to buy. My focus is on working closely with each client to meet their specific piano needs without any sales pressure.
If you’re trying to determine what a piano is worth, I offer an evaluation service that includes a detailed inspection and report. This provides a clear picture of the piano’s condition and value.

Question 17

What if my piano pedals aren't working properly?

Accepted Answer

Pedal problems usually fall into one of two categories — either the pedal is making a strange noise or not working at all.
In about 95 out of 100 cases, the issue is minor and can be fixed with a quick adjustment during a standard tuning service, at no extra cost.
In rare cases, the entire pedal mechanism may be worn out or poorly designed. If that’s the case, the pedals may require a more involved repair or full restoration. I’ll always let you know what’s needed and whether it’s worth doing.

Question 18

What if my piano has mechanical issues?

Accepted Answer

Mechanical issues can develop over time due to worn, loose, or broken parts inside the piano. These problems may affect how the keys feel, how the action responds, or how consistent the sound is.
I provide clear and competitive quotes for all types of repairs, whether it's a single part that needs attention or a full replacement of key components. Some felts and bushings can be repaired or rejuvenated, while others may require complete replacement.
If you're unsure what's causing the issue, the best step is to book an on-site inspection so I can assess the condition and give honest advice.

Question 19

What if my piano has a broken string?

Accepted Answer

Broken strings are not very common, but rust or corrosion can increase the risk, especially on older pianos.
If a string breaks in the middle or treble section, I can usually replace it during a standard tuning appointment. The cost is typically $60 to $120 per string.
Bass strings are more complex. Each one is custom-made to suit your specific piano, which means they need to be measured and ordered separately. Replacing a bass string can cost up to $340 per string.
Keep in mind that new strings stretch quickly, so a follow-up tuning is often needed to stabilise the pitch. This would include an additional call-out fee.

Question 20

Why is my piano making strange sounds?

Accepted Answer

Mechanical noises or vibrations are quite common, especially in older pianos. These sounds can be caused by a range of issues, including:
 • Worn or loose action parts
 • Missing felts or bushings
 • Loose screws or fittings
 • Foreign objects that have fallen inside the piano
Whether the issue is due to normal wear and tear or a lack of maintenance, I can assess the piano’s condition and recommend the best solution to get it playing quietly and reliably again.

Question 21

Do you service digital pianos?

Accepted Answer

No, we only service Acoustic Pianos. Contact a local Music retailer for a referral to someone who can help.

Question 22

Do you service pianola or player paino's?

Accepted Answer

Yes, We service Pianola’s but should you require extensive work to the player aspects of the piano we would refer you to a Pianola Specialist.

Question 23

What is concert pitch?

Accepted Answer

Concert pitch is the international tuning standard where the note A above middle C is set to 440 Hz (known as A440). This allows all instruments to sound in tune when played together or alongside recorded music.
Ideally, every piano should be tuned to concert pitch. However, in some cases, especially with older pianos, it may be more feasible to tune it to itself. This means the piano will sound perfectly in tune on its own, even if it's slightly below A440.

Question 24

What is a pitch raise?

Accepted Answer

A pitch raise is a tuning process used when a piano has dropped significantly below concert pitch. If the piano is more than a quarter of a semitone flat (about 25 cents), a standard tuning alone won’t hold reliably.
In this case, I can either tune the piano to itself or perform a pitch raise to bring it back up to concert pitch. This involves a rapid first pass to stretch the strings slightly beyond pitch, followed by a second pass to stabilise the tuning.
It’s a fast and effective process when done by an experienced technician, and it helps restore both tone and tuning stability.

Question 25

What’s the difference between piano tuning and regulation?

Accepted Answer

Tuning adjusts the pitch of the strings so the piano sounds right.
 Regulation adjusts the mechanics of the piano so it feels and responds properly when you play.
If your piano sounds fine but feels heavy, uneven, or unresponsive, it may need regulation as well. I can assess both during your appointment.

Question 26

How do I prepare my piano for a tuning appointment?

Accepted Answer

It’s simple. Just make sure I can access the piano easily, and remove anything sitting on top. Try to keep the room quiet during the appointment so I can hear the pitch accurately.
That’s all you need to do. I’ll handle everything else.

Question 27

What’s the best environment to keep a piano in tune?

Accepted Answer

Pianos stay in tune longer when they’re kept in a stable environment. Avoid placing your piano near windows, heaters, or air conditioners. Sudden changes in temperature or humidity are the main cause of tuning drift.
If you’re unsure, I’m happy to give tailored advice during your appointment.

Question 28

How much is my piano really worth?

Accepted Answer

The true value of a piano can only be determined by assessing a few key factors, including the brand, age, condition, structural integrity, and current market demand.
This kind of evaluation requires an experienced piano professional with a sharp eye, a trained ear, and a solid understanding of both local and online pricing trends.
The best person to assess your piano is someone who is independent from the retail market, yet in touch with what pianos are actually selling for.
If you’re unsure about your piano’s value, feel free to contact me for honest advice or to arrange an inspection.

Question 29

What do you charge for a Pre-Purchase Inspection?

Accepted Answer

A pre-purchase inspection generally costs a little less than a standard piano tuning. During this visit, I’ll assess the piano’s condition, identify any hidden issues, and give you a clear understanding of its value and potential costs.
It’s a small investment that can save you from buying a piano with costly problems. You’ll get all the information you need to buy with confidence.
CALL FOR FURTHER INFO: 0413 770 068

Question 30

Does the age of the piano effect its value?

Accepted Answer

Yes, but there is no fixed formula that links a piano’s age directly to its value.
Several factors are considered when assessing a second-hand piano, including condition, brand, build quality, tone, size, and how well it plays. One important rule of thumb is that older does not mean more valuable.
Unlike furniture, pianos do not hold antique value. They are judged purely on their performance as instruments. Generally speaking, a newer piano will be in better condition, sound better, and be worth more than an older equivalent.

Question 31

How can I find out when my piano was made?

Accepted Answer

Most piano manufacturers keep records that link a piano’s serial number to the year it was made. This number is usually located inside the piano, near the tuning pins or on the frame.
One of the best tools for researching your piano’s age and potential value is
 👉 www.pianocalculator.com(https://www.pianocalculator.com/)
If you’re unsure where to find the serial number, feel free to send me a photo or ask for help during your appointment.

Question 32

How do I locate my piano's serial number?

Accepted Answer

Piano serial numbers are often hard to find, difficult to read, or sometimes completely missing. Even when you do locate one, not all manufacturers kept detailed production records.
If you’d like to learn more about your piano, the best option is to book a service. During your appointment, I can often estimate the piano’s age by examining its internal mechanics, body shape, overall design, and any markings or inscriptions found inside.
Feel free to ask during your next service. I’m always happy to help uncover more about your piano’s history.

You've got questions...
Unravel the mystery
of your piano

- Piano Tuning Brisbane -

"Avoid the hassle of scheduling a service, simply book online!"

0413 770 068

Call or text for more piano info or advice.

You've got questions... Unravel the mystery of your piano

- Piano Tuning Brisbane -

"Avoid the hassle of scheduling a service, simply book online!"

0413 770 068

Call or text for more piano info or advice.

You've got questions...
Unravel the mystery
of your piano